BattmobilePrivacy Policy

Privacy Policy

Privacy Policy A&F Auto Repair LLC built the BattMobile app as a Commercial app. This SERVICE is provided by A&F Auto Repair LLC and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at BattMobile unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to e-mail,phone number,location. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app •Google Play Services•FacebookLog DataWe want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information

When a user booked a service request on the application (Android or iOS or website), we may keep a call record of Customer or User communication with technician in order to help they reach most relevant technician who can provide consultation for specific issues or concerns. We also keep the call recording in our system to manage disputes with Customers or Users. But we do not share these call recording with anyone else.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Links to Other Sites

Link to other sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2020-10-11

Download Our App

With our all-new Battmobile Mobile App available for Android and iOS devices, you can signup and login using the easiest OTP-based system and book your car service instantly. Also, you can track our technician’s live location, receive timely reminders about the next service due, and loads of giveaways. Download now and get a Free Car Inspection at our service center in Al Quoz, Dubai.

I called the company, where meoresz asked the employee Marlon to come to my house! Marlon contacted me by phone and quickly got to my car! Tested the battery where it needed to be replaced. Instantly changed the battery and performed a new test, everything was fine! Marlon in every service, always very polite, and always informing me of everything he was doing! An excellent collaborator! the price of the service was on average with the other prices of other companies! I am very satisfied with the service provided! thank you so much.
I had no idea if I was going to make it home today. I'm no mechanic, but I was convinced my car would have a million and one problems I cannot afford. Battmobile saved my life. Not only were the call center agents super nice, their responses to my problem was on point. I gave such vague descriptions, they had to give me different scenarios with alternative solutions. They also made sure that it was said in a way that I could understand and didn't overcomplicate the technical details to confuse me (thank you). When Albert came onto the scene, I was immediately filled with relief. He told me step by step what needed to happen, and was so relaxed about the whole process that it eased my mind. I knew Albert was gonna take care of everything. When replacing my battery, he gave me different options with price points and his personal recommendation. I really felt he had my best interest at heart. The whole shebang happened in less than 2 hours while I was at work, and I can now drive home in peace - and not pieces.
Jophie Shu
Jophie Shu
10:45 16 Aug 22
Mr. Muhammad Tariq was so friendly and helpful. He came on time as agreed and he made his job Quick, Tidy and Clean. I definitely recommend Battmobile quick service for everyone. You can trust them when you need no stress, quick service for your car...
Medet Akylbekov
Medet Akylbekov
06:08 29 Jul 22
A big thanks for the quick response and expert advise from Marlon (technician). The battery of my car was replaced with the exact specs and I was on the way to my meeting in 15 minutes. The old battery was disposed properly and even got a discount for it. Brilliant work!
Esteban Tolentino
Esteban Tolentino
19:22 21 Jul 22
ALBERT is very helpful and knowledgeable. He didn't hesitate to go above and beyond his expected scope. Will definitely recommend him to my friends should they require assistance for battery replacement as he is also recommended by a friend. It goes to show how they are satisfied with his service as well. Good job Albert!
Leonelyn Andico
Leonelyn Andico
08:24 20 Jul 22
I have a Porsche Cayenne which had battery issues. Mr. Fahad came immediately upon the request and did wonderful job. He also suggested the best option for my car and price is very reasonable. Highly recommended them.
Anil KK
Anil KK
08:58 17 Jul 22
My battery went off and I call to BattMobile. The personal over the phone quickly consult me and was very supportive. They contact me with technician Iqbal. I want to say many thanks to Iqbal, he was very professional. Quickly diagnose battery, give replacement. BattMobile - Thanks for your work.
Ruslan Aubakirov
Ruslan Aubakirov
02:53 16 May 22
Had a great experience!Went for shopping and was under impression my battery was dead while i was leaving the mall. I called Battmobile, they came in a short time and identified the issue was coming from the gearbox. In less than 3 hours (over the night!) they managed to get a team (electrician and mechanic) to fix on-site the issue. The reactivity, quality of work and commitment are at the highest level. Thanks a million!
Christophe HUBERT
Christophe HUBERT
19:10 07 May 22
Love these guys. Have Iqbal on what's app and even before 7am if I message him he gets back to me immediately with great service and within 30 minutes I have a new battery at a my location. Great price and my car running asap. Highly recommended and very convenient 😉
Carl De villiers
Carl De villiers
05:54 06 May 22
Fantastic service. (Battery/Oil Change and Tyre replacement).Thoroughly professional with precise size battery installed for all my cars.Dealing with them was a pleasure and i would highly recommend them for all services offered.The 2 owners are very down to earth individuals - and have made customer service their number one priority which was a breath of fresh air in this market.Good luck to Battmobile.
Sahim Faizee
Sahim Faizee
03:49 04 Apr 21
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In Last 24 Hours, 120 Customers have used our battery replacement service at Mountain View United States