Privacy Policy

Privacy Policy A&F Auto Repair LLC built the BattMobile app as a Commercial app. This SERVICE is provided by A&F Auto Repair LLC and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at BattMobile unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to e-mail,phone number,location. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app •Google Play Services•FacebookLog DataWe want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information

When a user booked a service request on the application (Android or iOS or website), we may keep a call record of Customer or User communication with technician in order to help they reach most relevant technician who can provide consultation for specific issues or concerns. We also keep the call recording in our system to manage disputes with Customers or Users. But we do not share these call recording with anyone else.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Links to Other Sites

Link to other sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2020-10-11

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Privacy Policy
BattMobile
4.9
Based on 5236 reviews
powered by Google
Christophe HUBERTChristophe HUBERT
19:10 07 May 22
Had a great experience!Went for shopping and was under impression my battery was dead while i was leaving the mall. I called Battmobile, they came in a short time and identified the issue was coming from the gearbox. In less than 3 hours (over the night!) they managed to get a team (electrician and mechanic) to fix on-site the issue. The reactivity, quality of work and commitment are at the highest level. Thanks a million!
mohammed saeedmohammed saeed
09:44 07 May 22
I got a new battery for my Nissan Patrol Y61.. in November 2021 in March 2022 its dead and replaced and than after 6 weeks my second battery is dead and needs replacementAre they selling good quality batteries???Does our life be limited to Battery charges ??One should replace a battery and never be bothered
Carl De villiersCarl De villiers
05:54 06 May 22
Love these guys. Have Iqbal on what's app and even before 7am if I message him he gets back to me immediately with great service and within 30 minutes I have a new battery at a my location. Great price and my car running asap. Highly recommended and very convenient 😉
prabeesh kpprabeesh kp
17:29 29 Apr 22
I Really had a bad experience with these guys on the battery replacement, the call center guy promised me a price for the new battery including VAT by taking my old battery as scrap.But the communication towards technician was different amount. Its not about the extra delta i paid, its about the support team not communicating well with the ground staff & getting into bad customer trust & experience. I don't know how they are rated so well on GoogleThe technician took time & did a decent job. The 2star is for him.
Rock RajRock Raj
20:45 24 Feb 22
Fantastic service, got my dead battery replaced with a new one within 5 minutes. Albert was the technician and he was so helpful, advised on what to do and not to and was so charming even when I called him in the middle of the night. Kudos to the team, highly recommended.
Brian HallBrian Hall
06:32 16 Feb 22
Had a great experience. Left work to find my battery was dead. Jibran had me back on the road in barely more than a half-hour. He was knowledgeable and it took him only about five minutes to put the new battery in and take away the old one. Completely painless and easy solution.
ravi shahravi shah
10:03 08 Dec 21
Very good experience for service of the car.Great experience specifically with Mr. Adeel (General Manager) who got personally involved to look in to my request and addressed the same in a very professional way.I recommend their services to everyone.
Shahbaz ZubairShahbaz Zubair
09:53 09 Oct 21
Update:The service went down from five star to one star. The service representative was rude and failed to replace the battery which was causing the issue. The battery was still under warranty.First Experience:By far the best battery replacement service I tried. I contacted via WhatsApp, and their response time was super quick. Even this was at the time of the COVID-19 crisis. I had specific instructions regarding what battery I wanted. They carefully noted it down and handed it over to the technician.The technician Iqbal, did a fantastic service. He cross-checked everything to made sure it was the battery's fault. To change the battery, he made sure the power is there in the car so that all the memory functions won't get erased.Overall a dependable 5star customer service. Good teamwork by the guys. Highly recommended.
Sahim FaizeeSahim Faizee
03:49 04 Apr 21
Fantastic service. (Battery/Oil Change and Tyre replacement).Thoroughly professional with precise size battery installed for all my cars.Dealing with them was a pleasure and i would highly recommend them for all services offered.The 2 owners are very down to earth individuals - and have made customer service their number one priority which was a breath of fresh air in this market.Good luck to Battmobile.
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